NIOS Helpline Number 2025: The National Institute of Open Schooling (NIOS) is India’s largest open education board, offering flexible, accessible, and affordable learning opportunities to millions of students. Whether you’re a fresh applicant, a continuing learner, or someone appearing for public exams, there are times when you need real support from the NIOS helpdesk.
From admission queries to result problems, Tutor Marked Assignments (TMA), hall tickets, practical exams, and document verification—NIOS has dedicated helpline numbers and regional centers to assist students.
What is the NIOS Helpline Number?
The NIOS Helpline Number is the official toll-free phone support system operated by NIOS to assist students, guardians, tutors, and coordinators regarding:
- Admission and Registration
- Online Form Submission
- TMA (Tutor Marked Assignments)
- Hall Tickets and ID Cards
- Exam Dates, Centers, and Results
- Study Material and Dispatch Issues
- TOC (Transfer of Credit)
- Regional Center Information
- Certification and Migration Issues
The helpline is handled by trained support executives who have access to your enrollment data (when provided) and the NIOS database.
National NIOS Helpline Number 2025
| Support Type | Contact Details |
|---|---|
| Toll-Free Number | 1800-180-9393 |
| Availability | Monday to Saturday |
| Timings | 9:30 AM to 5:30 PM |
| Languages Supported | English, Hindi, Regional |
This number is free to call from any network, whether landline or mobile. Ensure you have your Enrollment Number, DOB, and subject details ready when calling.
Regional NIOS Support Centers (Overview)
In addition to the national helpline, NIOS has regional centers (RCs) located in various states and UTs. Each RC serves a group of states/districts and handles localized issues.
Some common services provided by regional centers:
- Correction in Name or DOB
- Reissue of Marksheet
- School or AI (Study Centre) Complaints
- Practical Exam Arrangements
- Regional Result Help
Though each regional center has its own phone and email, here is a general idea:
| Regional Center | Common Support Email Format | Example Phone |
|---|---|---|
| Delhi | [email protected] | 011-xxxxxx |
| Patna | [email protected] | 0612-xxxxxx |
| Pune | [email protected] | 020-xxxxxx |
| Hyderabad | [email protected] | 040-xxxxxx |
| Guwahati | [email protected] | 0361-xxxxxx |
📌 The exact phone number can be found on your Study Centre documents or SDMIS dashboard.
Important Links and Contact Information
| Purpose | Link / Information |
|---|---|
| NIOS Official Website | https://nios.ac.in |
| NIOS Student Portal (SDMIS) | https://sdmis.nios.ac.in |
| Toll-Free Helpline Number | 1800-180-9393 |
| Email for General Queries | [email protected] |
| Regional Center Email (Format) | rc<region>@nios.ac.in (e.g., [email protected]) |
| Admission Queries | [email protected] |
| Support Timing | Mon–Sat, 9:30 AM–5:30 PM |
| Result Portal | https://results.nios.ac.in |
| TMA and Assignment Portal | https://nios.ac.in/tutor-mark-assignment.aspx |
| NIOS Grievance Portal (egrievance) | https://grievance.nios.ac.in |
What Issues Can the NIOS Helpline Solve?
Here’s a list of common issues for which you can seek help from the NIOS Helpline:
1. Admission & Registration
- Issues with uploading documents
- Errors in form submission
- Confirmation delay
- Fee payment failures
2. TMA and Assignment Issues
- Not able to upload TMAs
- TMA marks not showing
- Wrong subject assignments
3. Exam & Hall Ticket Queries
- Practical schedule not showing
- Hall ticket download problems
- Missing center address
4. Results & Certification
- Result not showing
- Withheld (RW) result status
- Marksheet not delivered
5. Study Centre Support
- AI not cooperating
- Misbehavior of staff
- File not accepted
6. TOC and Document Correction
- TOC not reflected
- Name, gender, date of birth correction
- Duplicate marksheet
📌 Note: While many issues are solved over phone or email, for certain problems you may be asked to visit your Regional Centre physically.
NIOS Grievance Redressal System (eGrievance)
If calling or emailing doesn’t help, students can escalate their issue by raising a formal online complaint through the NIOS e-Grievance portal:
👉 https://grievance.nios.ac.in
Steps to Raise a Grievance:
- Visit the grievance portal
- Select your issue category
- Enter your enrollment number, email, and mobile number
- Write your problem clearly
- Attach any relevant documents
- Submit and note the grievance ID for future tracking
NIOS usually responds within 7–10 working days.
Email Support at NIOS
For non-urgent but official documentation, use NIOS’s dedicated emails:
| Query Type | Email Address |
|---|---|
| General Student Queries | [email protected] |
| Admission Support | [email protected] |
| TMA / Assignment Issues | [email protected] |
| Regional Centre Support | rc<region>@nios.ac.in |
| Certification / Marksheet | [email protected] |
FAQ about NIOS Helpline Number 2025
What is the toll-free helpline number of NIOS?
The official NIOS toll-free helpline number is 1800-180-9393.
When can I call the NIOS helpline?
You can call from Monday to Saturday, 9:30 AM to 5:30 PM, except on public holidays.
Can I contact NIOS for result-related issues?
Yes. The helpline supports result status, withheld marks, missing subjects, or mark sheet delays.
What if the helpline number is busy or not working?
Wait and retry. You can also raise an issue on the e-Grievance portal at https://grievance.nios.ac.in.
Can I contact my regional center directly?
Yes. Each regional center has its own email ID and phone number. You can find the contact on your Study Centre documents or the NIOS website.
Can I change my subject or course through the helpline?
Subject or course changes must be done through the student dashboard. You may call for help if you’re unable to process it online.
How can I track my grievance once submitted?
Use the grievance ID sent to your email/SMS and visit the e-Grievance portal to track it.
Will I get confirmation after a successful call?
Usually, no confirmation is given unless the issue requires documentation. You may be guided to send a follow-up email.
Conclusion
The NIOS Helpline is not just a number — it’s a lifeline for lakhs of students who rely on open learning for their future. In a digital world, having real human support on the other end of the line makes a huge difference. Whether you’re stuck in admission formalities, exam issues, or document delays, the helpline ensures no learner is left behind.
Make sure to note the key contact points:
- 📞 Toll-Free Helpline: 1800-180-9393
- 📧 General Support: [email protected]
- 🧾 Grievances: https://grievance.nios.ac.in
- 🌐 Admission Portal: https://sdmis.nios.ac.in
“Support is not a privilege—it’s your right as a student. Don’t hesitate to ask for it.”
So, the next time you or someone you know needs help with NIOS, you now know where to turn, what to expect, and how to follow up.
